711plus Privacy Policy
711plus is committed to protecting the personal information of every member. This policy outlines how we collect, process, use and protect your data as a user of our platform.
Our Commitment to Your Privacy
Six core principles that form the foundation of data management at 711plus
High-Technology Data Security
Your account information is protected using SSL encryption protocols and multiple layers of security. Access to members' personal data is strictly limited to authorised personnel only.
No Sale of Data to Third Parties
711plus does not sell, rent or share members' personal information to any third party for marketing purposes without your consent. Your data belongs to you.
Full Control in the Hands of Members
You have the right to review, update or request the deletion of your personal information at any time. We respect your rights as the owner of your data.
Full Transparency in Data Collection
We clearly disclose every type of data collected, its purpose, and how long it is retained. No data collection takes place without your knowledge and consent.
International Licensing Compliance
As a platform operating under international licensing, 711plus is subject to globally recognised data protection standards, ensuring your privacy is maintained at all times.
24/7 Privacy Support
The 711plus customer support team is available 24 hours a day, 7 days a week via live chat and email in Malay and English to assist with any questions related to your data privacy.
Information We Collect
711plus only collects information necessary to provide a safe, efficient service that complies with legal requirements.
Registration Information
When you open an account at 711plus, we collect the following basic information:
- Full name as per identity card (MyKad)
- Active email address
- Mobile phone number
- Date of birth (for 21+ age verification)
- Encrypted password
Financial Information
To process deposit and withdrawal transactions, we store:
- Deposit and withdrawal transaction records
- Payment method used (e-wallet, FPX, crypto)
- Financial activity history in the account
- Payment verification information
Technical Data
Automatically collected when you use our platform:
- IP address and general location
- Device type and web browser
- Access time logs and session activity
- Cookies and website navigation data
Game Data
Related to your gaming and betting activity:
- Game and betting history
- Records of bonuses and promotions used
- VIP account and tier information
- Communication records with customer support
Purpose of Using Personal Information
Your information is used specifically for the purposes stated below only.
1. Account Management and Identity Verification
711plus uses your registration information to verify your identity, confirm you meet the minimum age requirement of 21 years, process legitimate login requests and prevent unauthorised account use. Identity verification is also required before any withdrawal is processed to protect the security of your funds.
⚠️ Based on the international licensing requirements we comply with, identity verification is mandatory before any withdrawal is made. This process protects you from any unauthorised access attempts.
2. Financial Transaction Processing
All deposit and withdrawal transactions require a review of financial information to ensure funds are transferred correctly and accurately. 711plus processes transactions through designated payment methods including Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay and cryptocurrency (USDT, BTC, ETH). Transaction records are kept for audit and dispute resolution purposes.
💡 The minimum deposit is RM10 for each payment method. The minimum withdrawal is RM50 and is typically processed within 10 to 45 minutes.
3. Communication and Customer Support
Your email address and mobile phone number are used to send important account-related notifications such as registration confirmations, security alerts, transaction notifications and policy updates. We also use them to interact with you through our 24/7 customer support channels in Malay and English.
4. Security, Fraud Prevention and Legal Compliance
Technical data and activity records are used to detect any suspicious activity, prevent fraud, restrict unauthorised access and maintain the integrity of the platform at all times. As a platform operating under international licensing, we are also responsible for retaining certain records for legal compliance and internal audit purposes.
Sharing Information With Third Parties
711plus only shares data when strictly necessary and under defined circumstances.
Permitted Circumstances
We may share your personal information in the following situations:
- Payment service providers — to process deposits and withdrawals securely
- Game technology providers — to verify game eligibility and betting records
- Regulatory authorities — when required by law or licensing requirements
- Third-party identity verification — for mandatory KYC (Know Your Customer) processes
What Will Not Happen
711plus will never:
- Sell your personal information to advertisers or data brokers
- Share data with competing companies or unrelated parties
- Disclose your financial information without your consent
- Allow third parties to use your data for their own marketing purposes
- Transfer data to any party that does not meet our security standards
Your Rights as a 711plus Member
Every 711plus member has the right to know and control how their personal information is used.
| Right | Description | How to Exercise |
|---|---|---|
| Right of Access | You have the right to request a copy of all personal information we hold about you. | Contact customer support via live chat or email |
| Right of Rectification | You can ask us to update or correct information that is inaccurate or outdated. | Log in to your account or contact support |
| Right of Erasure | In certain circumstances, you can request the deletion of your personal data from our system. | Written request via support email |
| Right of Restriction | You can ask us to limit the processing of your data in certain situations. | Contact the 24/7 customer support team |
| Right to Object | You have the right to object to the use of your data for certain purposes, including direct marketing. | Submit a written request via email |
| Right to Data Portability | You can request your data in a machine-readable format to transfer to another service. | Written request via official support channels |
💡 All requests related to data rights will be processed within a reasonable timeframe. Our team will verify your identity first before processing any changes or data deletion.
Cookie Policy
The 711plus website uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions properly.
Types of Cookies Used
- Essential Cookies — for login, session security and basic website functionality
- Performance Cookies — analyse how users interact with the website to support improvements
- Preference Cookies — save your language settings and display preferences
You can manage cookie settings through your web browser. However, disabling essential cookies may affect certain functions of the 711plus platform.
Data Security Measures
We implement multiple layers of technical and organisational security to protect your personal information from unauthorised access, disclosure, alteration or destruction.
Protection Measures
- Data encryption during transmission and storage
- Access controls based on staff roles
- Continuous monitoring of platform activity
- Regular security audits
- Two-factor authentication for member accounts
- Clear security incident response procedures
⚠️ In the event of any security incident involving your data, 711plus will notify you within the timeframe required under our international licensing obligations.
Data Storage and Transfer
Your information is stored securely and handled in accordance with strict international standards.
Retention Period
Active account data is retained for the duration of your membership. After account closure, certain records are kept in accordance with applicable legal and licensing requirements — typically for several years depending on the type of data.
Cross-Border Transfer
As a platform operating under international licensing, your data may be processed on servers located outside Malaysia. Any such transfer is subject to protections equivalent to our internal security standards.
Data Deletion
When data is no longer needed and there is no legal obligation to retain it, 711plus will delete or anonymise the data in a secure manner to ensure it cannot be recovered or reused.
Privacy Frequently Asked Questions
Answers to questions commonly raised by our members regarding the privacy policy
Data Privacy Enquiries
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data, please contact our support team.
Privacy Support Email:
[email protected]Support is available 24/7 in Bahasa Melayu and English via live chat and email.
Ready to Start Playing?
Register your account today and enjoy a 100% welcome bonus of up to RM1,500 on your first deposit. Your privacy is always protected at 711plus.